Increase customer satisfaction by providing excellent customer service. Listen to customers and address their needs and concerns promptly. Offer personalized service and tailor it to their individual needs. Make sure to respond to customer feedback and stay up to date with their preferences. Show customers you value them by giving them rewards and discounts. Make sure to follow up with customers after their purchase to ensure they are satisfied.

As for your question, I think it is always important to know your audience or customer well and what their pain point is.
It is important to be present and take care of them at all stages of the conversion funnel. Even in the post sale or when they have already hired you in the case of services.

A customer who feels cared for and feels that the service or product is made for him or personalized, is more likely to be retained and be satisfied.

Hey 👋 Welcome to Outdefine. Nice to see you here.

First at all, if you haven't done it yet, you need to complete your profile and yours assessments in order to let our recruiting team help you to find and match with the perfect job.

Remember that this month you get more prizes for completing the profile!!! Visit outdefine's social networks to keep an eye out for that!

And in the meantime you can post here cool content or questions related with your expertise or just interact with other users boards, also you can invite people to the platform or recommend them to jobs. That way you can earn tokens from the platform and also learn a lot from the other talent users too.