Thank you for sharing this insightful post! Your contribution adds tremendous value to our discussions. KPIs can motivate employees, improve decision-making, and align objectives with strategy. 

Community Manager

In a professional way to introduce KPIs to the team, you'll move forward explaining the targets and key performance indicators to be achieved, for example: "Quality, commitment & adherence, SLA, AHT, and more of indicators that you all know.

                            **BUT**

**Never forget what Really KPIs means**

- Keeping People Interested

- Keeping People Informed.

- Keeping People Involved.

- Keeping People Inspired.



