Upbound is the company behind Crossplane, the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric approach Kubernetes pioneered for managing infrastructure and policies, and self service infrastructure capabilities.

As a Staff Solutions Engineer (SE) at Upbound, you'll be a vital part of our pre-sales team. This role will support all pre-sales GTM efforts in EST and CST regions across multiple segments. Once a lead is discovered and qualified, the Solutions Engineer works directly with the customer to understand the technical business problem they are trying to solve. They will help customers navigate and understand the value Upbound products and solutions bring them. Solutions Engineers build credible technical relationships with our customers by listening and then clearly communicating the value proposition of our products in a way that is contextualized to the customer’s specific needs.

Solutions Engineers are deeply familiar with Upbound’s product roadmap and will intuit when to sell ahead of our product roadmap and when to focus on existing solutions based on the customer’s medium and long term vision. Solutions Engineers are expected to deeply understand the key technical and economic buyer's personalities and what it will take to get them to sign a deal.

In this role, you can expect to be:

Partnering with a Sales Account Executive to engage in technical discussions with customers throughout the buying lifecycle.
Working cross functionally with product marketing, and independently, to create and deliver high fidelity presentations, custom demos, sample solutions, and present use cases to guide the customer through the buying journey
Closely partnering with customers and platform builders to solve technical and business challenges which enables them to design, build and implement Crossplane and Upbound Cloud based control plane architectures.
Working directly with customers and platform builders to define, implement, and test out early proof of concepts of Crossplane and Upbound Cloud.
Collect detailed customer requirements so product and engineering can accurately estimate and resource the necessary implementation services.
The technical voice and trusted advisor to the customer and represent the customer needs internally.
Project manage the account pre and post sale to ensure a smooth and frictionless customer experience through implementation in partnership with Solutions Architect and implementation teams.
You are a good fit for this role if you have:

Guided customers through designing and deploying Kubernetes to their production environments.
A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers.
Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues preventing successful adoption.
Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments.
A deep understanding of modern operational and application delivery tools and methodologies inside of production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps.
The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds.
Successfully managed multiple projects and priorities in a fast paced and dynamic environment.
Successfully identified and removed friction from the buying process resulting in a more streamlined and shortened sales cycle.
Excitement and comfort being a key part of further defining, scaling, and making this part of our sales process thrive.
It is a plus if...

You are actively involved or have contributed to the upstream Kubernetes community.
You have a history of speaking at technology conferences, blogging/writing technical articles, and/or contributing to a popular open source project.
You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment.
While building amazing technology is important, Upbound has an intense commitment to building a great culture. With company values like Be Accountable, Demonstrate Craftsmanship, Champion the Customer, Collaborate Decisively, Care For Our Communities, Act as an Owner and Engage Vulnerability; you'll find yourself in a place where learning, growth, impact, and fun finally intersect. Similar to the open source community we serve, we look to each other to constantly iterate and improve on what we're building and you will be a key contributor in this effort.

We encourage people of all backgrounds, gender identities, ethnicities, ages, or any other descriptors that make you uniquely you, to apply with enthusiasm and confidence.  Upbound is a place where you can be 100% comfortable being you.

Staff Solutions Engineer - East Region

[Upbound](https://www.upbound.io/) is the company behind [Crossplane](https://crossplane.io/), the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric approach Kubernetes pioneered for managing infrastructure and policies, and self service infrastructure capabilities.

As Upbound's Experiences Senior Manager, you’re responsible for leading the product development group responsible for the customer-facing experience of Upbound Cloud, our managed SaaS offering. This includes our Global Console, Upbound Marketplace, Global Registry, and Upbound API which includes our Global API, SDKs, & CLIs. Upbound Cloud provides hosted control planes for our customers based on the open source Crossplane Project ([https://crossplane.io](https://crossplane.io/)), which is an open-source cloud native control plane based on Kubernetes, created by Upbound. ***Crossplane is a Cloud Native Computing Foundation (CNCF) project.***

**In this role, you will…**

- Serve as a Senior Manager of Upbound’s User Experience Group
- Lead, mentor, and manage three teams ensuring effective collaboration and productivity: Global Console, API, and Marketplace
- Manager other managers and plan and oversee the hiring process to build and maintain strong teams
- Drive strategic planning across User Experiences including developing and implementing a long-term strategy
- Own the uptime and reliability of the associated live production services
- Conduct regular performance reviews and provide constructive feedback to team members
- Foster a culture of innovation and continuous improvement within the teams
- Oversee the design, development, and maintenance of user interfaces and experiences Collaborate with product managers and other stakeholders to prioritize and roadmap feature development
- Ensure that products meet high standards for usability, performance, and reliability
- Provide technical leadership and guidance in the development of scalable and robust services and solutions
- Ensure adherence to best practices in software development, including code quality, testing, and security
- Act as a liaison between the engineering teams and other departments, including sales, marketing, and customer support
- Communicate effectively with stakeholders to understand their needs and translate them into product features
- Facilitate cross-team collaboration to ensure a cohesive user experience across all products
- Be entrusted to make technology decisions for the business and procuring the right technology
- Communicate thoughtful and thorough designs and architecture for new initiatives
- Deliver high quality, well tested, and reliable functionality and services to production environments
- Incorporate user feedback into the product development process to enhance user satisfaction
- Understand customer needs and market trends to guide the team in creating intuitive and user-friendly interfaces

**You are a good fit if you have…**

- 8+ years management experience
- 5+ years previous software engineering experience writing high quality, reliable, and maintainable software
- Product Development Experience and shipping features as part of a SaaS Product
- Familiarity with Crossplane, the Cloud Native Ecosystem, and Platform Engineering
- Have full software lifecycle experience of successfully taking multiple projects from early designs to production deployment

**It is a plus if…**

- You have worked in a startup before
- You are passionate about the Kubernetes, Cloud Native Computing, and the Platform Engineering Spaces

#LI-REMOTE

While building amazing technology is important, Upbound has an intense commitment to building a great culture. With company values like Be Accountable, Demonstrate Craftsmanship, Champion the Customer, Collaborate Decisively, Care For Our Communities, Act as an Owner and Engage Vulnerability; you'll find yourself in a place where learning, growth, impact, and fun finally intersect. Similar to the open source community we serve, we look to each other to constantly iterate and improve on what we're building and you will be a key contributor in this effort.

We encourage people of all backgrounds, gender identities, ethnicities, ages, or any other descriptors that make you uniquely you, to apply with enthusiasm and confidence.  Upbound is a place where you can be 100% comfortable being you.

Senior Engineering Manager - User Experiences

[Upbound](https://www.upbound.io/) is the company behind [Crossplane](https://crossplane.io/), the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric approach Kubernetes pioneered for managing infrastructure and policies, and self service infrastructure capabilities.

As a Platform TLM or Tech-Lead Manager, you're responsible for leading Upbound’s Internal Platform Team as well as helping to craft and evolve Upbound’s Internal Platform Vision.  Upbound’s Platform consists of both our internal developer platform and our cloud control planes that serve as the foundation of the Upbound Cloud SaaS offering. Our control planes are based on the open source Crossplane (https://crossplane.io/) project, the open and cloud native control plane based on Kubernetes, which was created by Upbound and is now a Cloud Native Computing Foundation (CNCF) Sandbox project.

In this role, you will...

- Serve as a Technical Lead and Manager of Upbound’s Platform team
- Take ownership of the Upbound Internal Developer and Application Hosting Platform while delivering business critical features and product innovations to deliver our developers
- Support the full project lifecycle - discovery, analysis, architecture, design, documentation, building, migration, automation, and production-readiness
- Evaluate and identify appropriate technology platforms, including frameworks and technology stacks for delivering Upbound products
- Collaborate with the development teams to assess and recommend technologies that support company organizational needs
- Take ownership of the health and reliability of the live production service and infrastructure, ensuring that SLOs/SLAs are consistently met
- Be entrusted to make technology decisions for the business, procuring the right technology and designing and implementing a self-service solution for the teams that consume Upbound infrastructure
- Be a contributor to the Kubernetes/Crossplane platform that Upbound Cloud is built on
- Communicate thoughtful and thorough designs and architecture for new initiatives
- Deliver high quality, well tested, and reliable functionality and services to production environments
- Demonstrate a strong operational understanding of service behavior and trade-offs in production with regards to scale, reliability, security, availability, etc.
- Troubleshoot and problem-solve to remediate production issues with your (and related) services
- Create clever solutions to complex problems by designing, building, and automating critical portions of the Upbound Cloud service infrastructure
- Report and fix bugs in private and public projects.

You are a good fit if you have...

- Working knowledge of Crossplane
- 4+ years in a technical leadership capacity and/or leading a team
- 6+ years of software engineering experience writing high quality, reliable, and maintainable software
- 4+ years of working experience with Kubernetes and its internals
- Hands-on programming experience with Go
- Worked in teams that have deeply internalized site reliability engineering philosophies in their culture, environments, and processes
- You are productive and familiar with public cloud infrastructure: AWS, Azure, and GCP
- Advanced knowledge and experience with distributed systems design, principals, algorithms, and trade-offs
- Managed production Kubernetes deployments or have been responsible for deploying/managing workloads running on Kubernetes in production
- Architected and deployed highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers
- Incorporated modern operational and application delivery tools and methodologies into your production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps
- Have full software lifecycle experience of successfully taking multiple projects from early designs to production deployment

It is a plus if…

- You have worked in a startup before
- Passionate about Kubernetes and the Cloud Native space
- A deep understanding of the Kubernetes API and architecture, resource model, and programming paradigms
- You’re an active speaker, blogger, and member of open source communities

#LI-REMOTE

While building amazing technology is important, Upbound has an intense commitment to building a great culture. With company values like Be Accountable, Demonstrate Craftsmanship, Champion the Customer, Collaborate Decisively, Care For Our Communities, Act as an Owner and Engage Vulnerability; you'll find yourself in a place where learning, growth, impact, and fun finally intersect. Similar to the open source community we serve, we look to each other to constantly iterate and improve on what we're building and you will be a key contributor in this effort.

We encourage people of all backgrounds, gender identities, ethnicities, ages, or any other descriptors that make you uniquely you, to apply with enthusiasm and confidence.  Upbound is a place where you can be 100% comfortable being you.

Platform Tech Lead Manager

Upbound

The cloud service providers of today run their interfaces and services with control planes. They’re able to enable self-service and flexibility to their customers without letting go of control, governance, reliability or security. Meanwhile, enterprises continue to run their cloud infrastructure with config — resulting in instability, security risks and low productivity. 

Upbound is democratizing the best kept secret in cloud computing — the control plane. By leveraging custom APIs, cloud engineers are no longer hindered by configuration drift, multiplying workspaces and frustrated developers. With Upbound, platform engineers get centralized control, governance and stability and developers get freedom of self-service. 

Upbound is the creator and maintainer of the popular open source project Crossplane, a framework for building cloud native control planes. The company is a Series B startup and has raised $69M in total funding. Upbound’s backers include GV (formerly Google Ventures), Altimeter Capital and Intel Capital. For more information, please visit upbound.io.

Upbound

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