Cesar Govea
System administrator / IT Specialist
Guadalajara, Jalisco, Mexico
0
Followers0
FollowingExperienced professional with a strong technical background and a sales-oriented focus. Proficient in providing hardware and software support, adept at troubleshooting complex issues, and skilled in analytical problem-solving. Demonstrated track record as a top performer and committed lifelong learner, with over a decade of experience in customer service and leadership roles.
Careers
Business Advisor
Microsoft
Freelancer02/2024 -
- As a Microsoft 365 Business Advisor, I specialize in troubleshooting complex issues related to email migrations, authentication, and overall account administration. I collaborate with top ambassadors to address challenges effectively. Additionally, I actively test and evaluate AI Copilot’s capabilities, seeking opportunities to enhance productivity. My role also involves gathering insights from customers and participating in Net Promoter Score (NPS) and Net Paid Sits Add (NPSA) programs
Education
Secretaria de Educación Publica
Computer science
07/2007 - 12/2010High School / GEDClass of 2010
Skills
Customer ServiceDevice ManagementSoftware PackagingM365Asset ManagementContent distributionInsightsLeadershiptranslator english to spanish
Experience8+ years
Hourly rate$25/hr
Open to
remote
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