Michael Daigle

Site Reliability Engineer

I have over 20 years of experience in the IT industry, with a focus on cloud computing and infrastructure management. As a support leader, I have successfully managed complex systems and ensured their uptime through the use of various cloud platforms (primarily AWS, with a small amount of Google Cloud and Azure). My experience with cloud computing has allowed me to develop a deep understanding of cloud architecture, cloud security, and best practices for cloud operations.

In addition to my technical expertise, I have also developed strong leadership skills. I have led cross- functional teams, both in-person and remotely, and have built successful teams through effective communication, mentorship, and collaboration. I believe that clear communication is key to ensuring everyone is on the same page and working towards a common goal. I have also implemented documentation processes and knowledge sharing initiatives to ensure that team members have access to the information they need to succeed.

As a Production Support / Site Reliability Engineer, issue management and organization are critical components of success. I have a proven track record of identifying and resolving issues quickly and effectively, whether it is through troubleshooting complex technical issues or streamlining processes to increase efficiency. I have also implemented processes to ensure that issues are tracked and resolved in a timely manner.

Overall, I am confident that my combination of technical expertise, leadership skills, and experience in issue management, organization and strategic planning make me an ideal candidate for an SRE position. I look forward to the opportunity to discuss my qualifications further with you.

Sincerely,
Michael Daigle