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Muhammad Ahsan Khan

Cloud Technical Support

Islamabad, Pakistan
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I'm a computer science graduate from Pakistan with diverse experience in IT support and infrastructure deployment and management services. I've worked for a Canadian software company that specialized in providing Enterprise automation for Microsoft Active Directory synchronization tools, On-premises Exchange automation and segregation control panel, deployment of web applications in high availability mode for clients from all over the world, I also managed windows and Linux based virtual servers on Azure/AWS and On-premises Xeon powdered data center.

Careers

Technical Support Engineer

Advanced Communication

Full time01/2019 - 12/2023
  1. Deployment and management of On-Premise and Cloud infrastructure for client
  2. M365 administration
  3. Active Directory and Microsoft Exchange management
  4. Windows Server OS installation and configuration
  5. Group Policy
  6. Azure and AWS management
  7. IIS deployment for Websites and Hyper-V and VMware management for virtualization

Education

COMSATS University Islamabad

Computer Science

01/2014 - 12/2017Bachelor's DegreeClass of 2017
Skills
Problem-solvingDatabase systemsServer-side SAASSystemsMicrosoft AzureSaasInformation technologyTechnical supportCustomer engagementTroubleshooting
Experience3-5 years
Hourly rate$25/hr
Open to
remotehybrid

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