Muhammad Ashhar Hasan
Technical Lead
I offer 10 years of experience in .NET development and 2 years as a technical consultant. My well-rounded skill set includes expertise in the entire Software Development Life Cycle, from requirement gathering and analysis to coding, implementation, and customer support.
Careers
Lead Technical Consultant
NCR Corporation
- Developed complete transactional flows for ATMs, covering card insertion to cash withdrawal.
- Streamlined integration and unit testing with efficient tools and utilities, reducing testing time by 30%.
- Assisted the sales team with in-depth research and development, increasing sales lead conversion by 10%.
- Created technical documentation, including software design and architecture.
- Led implementation & support for 70+ customers with a 2-person team for 1.5 years, achieving a 95% customer satisfaction rate.
- Collaborated with cross-functional teams using Agile methodologies.
- Mentored team members and delivered tailored training.
- Prioritized tasks and maintained the product backlog for timely delivery.
- Oversaw support tickets, ensuring hands-on troubleshooting and resolution of 90% of issues within 24 hours.
Software Development Manager
Avanza Solutions
- Innovated and continuously improved processes by implementing best practices, tools, and methodologies.
- Collaborated with the product team to prioritize and deliver features and enhancements.
- Implemented advanced logging and tracing mechanisms for effective monitoring.
Senior Software Engineer
Avanza Solutions
- Designed and implemented software solutions to meet business and technical requirements.
- Provided Level 3 support, troubleshooting, debugging, and resolving issues.
Software Engineer
Avanza Solutions
- Diagnosed and resolved software issues efficiently.
Software Engineer
E-Creatorz
- Full Stack Web Development
- Conducted manual end-to-end testing and Quality Assurance
Education
Sir Syed University of Engineering and Technology
Computer Engineering
My projects
iSuite
No image available
It is an ATM monitoring solution which contains comprehensive modules, including Camera Management, Electronic Journal Management & transaction data parsing, Incident Management & Alert Management, Remote Management, and biometric solutions for ATMs.
Role: Developer
Completed: 8/2023
Live project: It was an enterprise application, so no public link
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