Senior QA

MIIPE

1. Provided Quality Assurance for client (Bell) Service Technician Diagnostic software.
2. • Created and executed over 200 test cases using industry standard tools, prompting a 30% decrease in software bugs.
3. • Utilized advanced testing techniques, such as regression testing and boundary value analysis, to ensure accurate functionality of software applications, resulting in a 15% decrease in customer-reported issues.
4. • Implemented a streamlined testing process, reducing the average test cycle time by 15% and improving efficiency.
5. • Collaborated with cross-functional teams to develop comprehensive test plans for each sprint, leading to a 15% reduction in bugs and defects.
6. • Conducted rigorous API testing using Postman and SoapUI, identifying and resolving 95% of functionality issues prior to product release.
7. • Integrated automated tests seamlessly into the development process through a deep understanding of continuous integration and delivery (CI/CD) pipelines, fostering faster feedback loops and efficient quality assurance.
8. • Created SQL queries to validate databases as part of automated testing, ensuring data accuracy and maintaining consistency.

York University

Economics