IT Intern

Cambridge Savings Bank

1. ● Proved to have strong ability to balance daily responsibilities alongside various long-term projects and short-term
2. tasks, such as service desk tickets for IT Department
3. ● Exhibited excellent ability to work in a team when given a summer long project to conduct research on the best ways
4. of attracting and retaining Generation Z customers
5. ● Displayed sales and persuasive skills while presenting findings and recommendations from Generation Z project to
6. senior leadership of the bank

IT Engineering Co-op

Wayfair

1. Configured and updated software versions of security cameras for hundreds of cmpanyarehouses nationwide ● Handled IT service desk tickets as assigned
2. Displayed troubleshooting skills by providing excellent in person support to employees at IT Help Bar
3. ● Executed pre-hire onboarding duties including software access and hardware deployment for new employees

University of Massachusetts Lowell

Computer Science