Customer Support Agent for Verizon

Foundever

1. Take calls from Verizon customers and help them solve their problems in different ways.
2. Tell customers about available offers from Verizon.

iSeries Developer

Transmex Inc.

1. Review and maintenance of diverse applications of the Transmex and Swift menus.
2. Creation of an application for showing trailers current location.
3. Creating an application for reporting time for the trailers that cross the US border from charging to discharging.
4. Reviewing, updating and testing CFDI and Carta Porte processes.
5. Tools used: RPG, RPGLE, RPG Free, CLLE, SQL, Aldon, ClickUp, Jira, JSON, XML, Microsoft Office.

iSeries Analyst Developer

CLAI Payments

1. Review and maintenance of diverse applications of the AZ7 payment solution system.
2. Adjustments and setup of various modules for some clients using AZ7.
3. Tools used: RPG, RPGLE, RPG Free, CLLE, SQL, JSON, Microsoft Office.

AS400 Developer for ScotiaBank

Stratis

1. Review and maintenance of diverse applications for online banking.
2. Database Analysis, and documentation using SQL.
3. Tools used: RPG, RPGLE, RPG Free, CLLE, SQL, Aldon

iSeries Analyst Developer for Banjercito

Grupo Orsa

1. Analysis, development, testing and documentation of diverse applications for Credit and Debit cards.
2. Database creation on demand using SDA and SQL.
3. Tools used: RPG, RPGLE, CLLE, SQL, Microsoft Office.

iSeries Senior Developer for Afirme Group, Monterrey

Global Hitss

1. Review and maintenance of diverse applications for Online Banking Projects, like online and mobile banking
2. Providing production support that requires Program Review and maintenance.
3. Tools used: RPG, RPGLE, CLLE, SQL, Aldon, Microsoft Office.

iSeries proficient Developer Developer for Staples Inc., USA.

Softtek

1. Providing production support that requires Program Review, maintenance and documentation using RPG and RPG ILE for several projects, Monitor and support system operation was performed.
2. Analyzed several Database Journal files, following several issues regarding Order System and fixing them.
3. Prepare documentation related to the functional aspects such as functional specifications, and test plans for QA. In case of development, documents such as Technical specification, Code Review, Test plan.
4. Helping in the development of a iSeries access for iSeries Production server report for ITIL using RPGSQLE
6. Tools used: RPG, RPGLE, RPGSQL, RDi, CLLE, SQL, Microsoft Office.

Universidad Anahuac

Network Specialization

Universidad Anahuac

Informatics