Design Instructor

NPower Canada

1. Facilitated design workshops to assist youth aged 17+ in obtaining industry-recognized IT certifications and secure entry-level IT roles. Mentored junior designers in doing user research and generated end-user insights, leading to a better understanding of user needs and preferences. Conducted cross-functional collaboration, consistently offering and seeking help to ensure successful program completion resulting in 100% graduation rate for two consecutive cohorts.

UX Designer

Self Employed

1. Collaborated with project managers and engineers to produce prioritized features and ship MVP within the allocated timeline. Produced concepts and prototypes that effectively combined flows, design systems, reusable components, user stories, sketches, and wireframes, resulting in a 30% reduction in development time and a 20% improvement in project quality. Translated concepts into design artifacts to promote accessible, intuitive designs, and exceptional user experiences across platforms. Designed interfaces to enhance navigation, ease of use, and improve visual appeal in the e-commerce, education, and FnB industry. Led the redesign of a business-to-consumer (B2C) mobile app, resulting in a 15% increase in customer satisfaction and a 10% increase in AppStore reviews.

Design Mentor

Apple Developer Academy

1. Mentored students in executing various user testing methods, including remote testing, paper prototype testing, iterative prototype testing, and concept testing, resulting in the early identification and resolution of usability issues. Ensured students’ adherence to Apple’s Human Interface Guidelines best practices, contributing to the efficient and effective delivery of design projects. Counseled 50+ proof-of-concept projects across Apple’s development environment; especially iOS, iPadOS and watchOS. Led structured workshops and facilitated product teams during the product discovery process, resulting in a 25% improvement in project efficiency and a 15% improvement in project outcomes.

Institut Teknologi Bandung

Design