COMPUTER TECHNICIAN

NOVAIT - IT SOLUTIONS, LDA

1. • Leadership and supervision of a technica/ team, ensuring process efficiency and employee satisfaction.
2. • Coordinating and managing tasks among the team, setting priorities, and delegating responsibilities.
3. • Responsible for training and developing new team members.
4. • Acting as the primary point of contact between the team and upper management, reporting progress and addressing any issues that arise.
5. • Making effective decisions, ensuring service continuity and customer satisfaction.
6. • Hardware/software repair.
7. • On-site visits to companies to resolve hardware issues.
8. • On-site visits to companies to resolve ERP software issues (Wisedat, Eticadata).
9. • lnstallation and management of SQL instances.
10. • lnstallation and maintenance ofWindows servers.
11. • lnstalling and configuring software and hardware, guiding users on specifications and commands required for their use.
12. • Operating automated data processing equipment, keeping the network of connected devices active.
13. • Managing backups, printing, and equipment security.
14. • Monitoring and ensuring the proper use of equipment.
15. • Preparing information and documentation for companies.

EISNT - Computer Engineering and Systems, New Technologies, Ltd

COMPUTER SCIENCE - COMPUTER PROGRAMMER

Employment Center and Professional Training of Braga

ACCOUNTING TECHNICIAN