Front desk guest service agent

Habtoor grand resort autograph collection

1. Being prompt and professional to guest needs as per the property brand Assigning checked in IDs & removing and comparing departed IDs with OPERA.
2. Removing daily departed registration cards & submitting to night auditor together with transactions.. Following fifteen to five and five to five rules to welcome guests with smile and eye contact and offering assistance to give them feeling like at home and devote memorable stay “Exactly like nothing else” still from the first approach to reception and asking about their day and asking if they are celebrating any special occasion during their stay and take records and share with concerned departments.

Front desk shift leader

Holiday Inn express Dubai airport, IHG hotel

1. To train and acknowledge new coming staff with the standards, roster & check in/out seps To watch & assist them till they are confident on welcoming guests personally to avoid financial mistakes. To assure all staff are present on daily duties on time with no late. To assure all daily expenses, due back are clear with finance, refunds dropped & all due out rooms are checked out systematically with zero balance.

Front desk guest service agent

Radisson Blu resort Fujairah, UAE

1. Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs.
2. Providing front desk services to guests.
3. Assigning rooms and taking care of administrative duties.
4. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management.
5. Being a source of information to guests on various matters such as transport and restaurant advice.

Tajik state institute of languages named after Sotim Ulughzoda

Translation and interpretation

Tursunzade Tajik-Turkish high school

English and Turkish languages