Senior Infrastructure Engineer

J P Morgan Chase & Co

1. Part of a DBaaS team responsible for the automated deployment of large-scale MongoDB database solutions on private cloud for on-demand usage by our diverse range of internal customers.
2. •
3. Collaborated with several other teams and roles to foster a consistent, clean, and reliable approach to automated provisioning of infrastructure at scale.
4. •
5. Met regulatory and compliance requirements.
6. •
7. Familiarised easily with internal jargon and applications to get the task at hand completed.
8. •
9. Enthusiastically used TDD to develop REST API using Python and Django Framework.
10. •
11. Created microservices using Ansible and Terraform provider using Golang.
12. •
13. Read the documentation thoroughly and applied modifications to get backups and restores working on the on-premises MongoDB Opsmanager.
14. •
15. Understood requirements quickly and delivered JIRA stories in a timely manner.
16. •
17. Worked in a pair to complete tasks while ensuring that design solutions were discussed, and work was evenly distributed amongst us for best results.
18. •
19. Implemented event-driven architecture throughout the system enabling notification and detection when these occur.
20. •
21. Completed code reviews of colleagues using attention to detail to ensure code quality.
22. •
23. Successfully led EPICs by researching solutions, creating POCs, and creating precise and detailed JIRA stories.
24. •
25. Arranged and led design calls with the team and relevant stakeholders.
26. •
27. Provided support for customers with their requests and questions in a gentle, respectful manner. Logged on the Linux host where required to find the cause of issues and fix them within an acceptable timeframe for customers.
28. •
29. Actively looked out for and raised any bugs or issues that impacted customers and their perception or experience of the product.
30. •
31. Confidently gave presentations and demos to more than 600 companywide colleaand senior teams about our product – after which there was an increased interest of 15-20 new application teams.
32. •
33. Keenly encouraged a great team culture of working together while being open and transparent with the team.
34. •
35. Helped new members of the team settle in better by having friendly conversations. Took some training to help start them off.

Developer/Project Manager/Business Analyst

Cognizant

1. Developed a custom lift chart within Power BI using JavaScript, D3, and SVG.
2. •
3. Worked as a Business Analyst to implement a JBPM e-Trading solution. Gathered and documented requirements. Created responsive demo UI screens to help developers understand the requirement.
4. •
5. Handled multiple projects at the same time within Corporate Payments in a multinational bank as a Business Analyst/Assistant Project Manager:
6. o
7. Business Analyst for the Cyber Resilience project to analyse application profiles and review user accesses. Liaised with line managers and application teams for various applications to avoid forms of Cyber Fraud.
8. o
9. Business Analyst/Assistant Project Manager for the Technology Vulnerability project. Analysed non-UI access (shared drive/database access) for around 400 applications and worked with application teams to assess and understand such accesses. Worked alongside Director and VP-level individuals in various lines of business to ensure the task at hand is completed on time. Created and maintained documentation and data – used this data to create reports to present to senior stakeholders. Provided daily/weekly Director updates and led meetings to update key stakeholders.
10. o
11. Assistant Project Manager to implement Swift Payment Controls tool into the bank (a new tool to prevent fraudulent payment activity). Led user access workstream – worked with external and internal teams to identify and audit safe user access process, gain agreement from key stakeholders, and implement proposal; to help stakeholders apprehend the proposal, developed, and demonstrated the workflow using HTML. Led training workstream – coordinating training environment access for internal resources, arranging training sessions with an external provider, and ensuring all training ran to standard. Created System Operating Procedures and Business Operations Design documents. Analysed payments data to identify new rules which could be implemented to help identify unusual payment activity. Led testing workstream – created test scripts for new rules, secured test environment, and executed tests. Identified technical/operational solutions to ensure payments held would be routed appropriately. Assisted Project Manager with regular updates to project plan and senior stakeholder reports.

Software Engineer

Lifecycle Software

1. Collaborated with cross-functional team to successfully complete tasks and meet project deadlines.
2. •
3. Facilitated team discussions to optimize workflow and allocate tasks efficiently.
4. •
5. Provided exceptional customer service through effective communication channels, such as phone calls, emails, and meetings.
6. •
7. Demonstrated strong prioritization and workload management skills to deliver high-quality work despite busy periods.
8. •
9. Enhanced problem-solving abilities by meticulously identifying and resolving bugs in an outdated solution.
10. •
11. Developed and implemented various features, templates, attachments, and automated query systems within the Order Management system.

University of Leeds

Computer Science

Newcastle University

Computer Science