Business Analyst

Tech Mahindra

1. Business Analyst, Tech Mahindra, Qatar Aug 2021- Apr 2023
2. Client: KAHRAMAA, Qatar General Electricity & Water Corporation, was established in July 2000 to regulate and maintain
3. the supply of electricity and water in Qatar. It operates as a corporate entity, focusing on transmission and
4. distribution of electricity and water.
5. Responsibilities:
6. Managed multi scale large IT projects as Lead cum Senior Business Analyst/Project Manager practicing SDLC Agile based Methodology through Scrum Framework. Assisting the scrum/product development team to meet the objectives of each sprint.
7. Gathered and elicited requirements from business units through discussion sessions, utilizing various techniques. Translating functional needs into detailed requirements specifications, including BRDs, FRDs, User Stories, Business Use Cases, and Use Case Diagrams.
8. Lead the creation of Tableau-based reports and extracts to facilitate data visualization and analysis within the KAHRAMAA system.
9. Developed interactive dashboards in Tableau to present key insights extracted from KAHRAMAA data, aiding decision-making processes for Organization.
10. Prepared well-structured and standard methods to write functional and non-functional requirements accurately for detailed Business Requirements Documents (BRDs).
11. Prepared Use Cases and assist in Test Cases building for User Acceptance testing (UAT) through Scrum Ceremonies.
12. Partnered with the Quality Assurance and Testing team in the larger projects to ensure correct Business requirements are delivered through RTM (Requirements Traceability Matrix).sheet, PowerPoint, Visio, Excel, Draw.io, Balsamiq, etc.
13. Collaborated with cross-functional teams to create User Stories for Agile Sprints, emphasizing Acceptance Criteria to ensure accurate product development.
14. Captured both functional and non-functional requirements and articulate them through the creation of epics, stories, mockups, business rules, & acceptance criteria.

Sr. Business Analyst

IRIS Business Service Limited

1. Conduct stakeholder interviews & workshops to understand network configuration challenges during weekend change windows and analyze the impact of increasing workloads in the cloud on the existing system.
2. Develop BRDs and Functional Specifications detailing the network automation solution requirements. Create User Stories in collaboration with stakeholders for agile development.
3. Implemented a comprehensive requirements management strategy outlining the process for elicitation, documentation standards & format, tools, meeting frequency, backlog refinement process, review, and approval process, change process, and communication procedures
4. 
5. Applied prioritization techniques like MOSCOW, SMART, Fishbone and Ishikawa diagrams & estimation techniques such as story points, hours/time bound, RICEFW, Fibonacci, T-Shirt etc. for effective project planning.
6. Conducted comprehensive analyses, including GAP analysis, SWOT analysis, UAT, Impact analysis, & Risk analysis, to align As-Is with To-Be processes. Implemented strategic solutions based on these analyses, ensuring projects met objectives within specified timelines and budgets.
7. Experienced in developing and implementing business solutions for operational optimization & increased profitability. Stakeholder management is streamlined through SharePoint, organizing project-related documents within MS Teams App.
8. Implemented ADO integration with Power BI for in-depth risk analysis, utilizing Power BI visualizations to provide insightful risk reporting. This facilitated proactive risk mitigation strategies, and collaborative platforms ensured effective communication and coordination in addressing identified risks.
9. Collaborated with cross-functional teams using Azure DevOps Boards for Sprint planning, Sprint Refinement & Sprint Retrospection, ensuring seamless coordination in system and process design. Integrated tools facilitated alignment of project goals with stakeholder expectations, contributing to efficient decision-making processes.
10. Assisted in creating WBS using MS Project to identify and allocate resources for the project.
11. Conducted weekly meetings with team leads from QA and Development team to explain functional requirement and answer any questions.
12. Identified Defects using Defect Tracking tool, i.e. JIRA and captured them into defects tracking log-identifying priorities.

Trading Analyst

Estire Research and Analytics

2. Worked in a proprietary trading firm on Fixed Income products (Euribor, Short Sterling, Eurodollars, and commodities (NYBOT Cocoa, Coffee, Sugar, Gasoil).
3. Managed key products such as Crude oil, LS Gasoil, Short Sterling, Euribor, Eurodollar, Coffee, Cocoa, Sugar, and quarterly rolling future contracts.
4. Utilized hedged strategies for effective risk management and portfolio optimization.
5. Conducted comprehensive commodity research, combining fundamental and technical analysis for informed trading decisions.
6. Generated Use Cases using MS Visio & Rational Rose, creating activity diagrams, state chart diagrams, sequence diagrams, and collaboration diagrams.
7. Propose and implement process improvements based on feedbsons learned, & retrospectives. Use JIRA boards to track & manacontinuous improvement initiatives.
8. Performing requirements gathering, business user needs analysis, & impact analysis on existing functionality.
9. Translated stakeholder requirements into viable solutions, preparing comprehensive BRD & FRD documents. Conducted interviews to assess feasibility, coordinating with the Project Manager and technical lead.

Senior Business Analyst

Tata Consultancy services

1. As a proficient manager, I skillfully navigated diverse stakeholders, including top government bureaucrats, ensuring effective communication and collaboration. Employing Joint Application Development (JAD) sessions, I conducted requirements gathering, resulting in the development of clear Business Requirements Documents.
2. Crafting visual aids like use cases, UML diagrams, activity diagrams, & flow charts, I precisely defined business processes while adhering to the iterative and incremental Software Development Life Cycle (SDLC) using RUP.
3. For user interface design, I created wireframes and prototypes, actively seeking stakeholder feedback to refine requirements. Throughout the SDLC, I revised functional requirement documents (FRD) for continuous refinement and defect correction.
4. Developed enhancements & features for products to optimize customer experience and digital offerings. Develop mock-ups & wireframes for UI/UX portals, interfaces, & forms. Proficient in utilizing UML modeling, including creating Use Cases & both behavioral & structural diagrams.
5. Collaborating with the QA team, I reviewed and closed test cases, actively participated in bug review meetings, & tracked problem resolution. Additionally, I developed state diagrams illustrating data/task flow, facilitating the transition of legacy systems to newly deployed loan origination systems.
6. Gathering both functional and non-functional requirements through interactions with process owners and the business team, I set up loan templates, built customer records, and facilitated prototype testing for business users. To enhance understanding, I created process flows in Microsoft Visio.
7. For testing and conversion scoping in ACBS, I crafted test scripts & scenarios, reviewed Business Requirement Documents (BRDs) in meetings with subject matter experts. UX/UI, functional, & non-functional requirements were documented in the Business Technical Requirement Document.

Business Analyst

Tech Mahindra

1. Requirement gathering, Creating BRD, FRD.
2. Created mock-ups and prototypes using an online tool Balsamiq Mockups.
3. Documented the user stories with Acceptance criteria, prototypes, Business value, Precondition and included any development and testing notes.
4. Participated in sessions with developers and QAs to ensure clarity and accuracy of their understanding for a user story.

GOLDEN GATE UNIVERSITY

Project Management