Support Software engineer

Lenus eHealth

1. Resolved an average of 800-1,000 tickets per month, showcasing exceptional problem-solving skills and the ability to efficiently address customer and coach concerns.
2. Developed innovative features, including the "Bootcamps" functionality, which fostered client interaction, motivation, and progress sharing while streamlining communication for coaches.
4. Demonstrated proficiency in software troubleshooting on both the front and back end, providing comprehensive assistance to users and empowering them to find solutions independently.
5. Proactively learned and mastered the product, resulting in a deep understanding of its functionality, bug identification, and effective documentation for future development considerations.
6. Maintained and updated the SQL database, offering valuable guidance to team members and ensuring efficient data management. In charge of maintaining SQL database performance, data extraction, and writing queries for daily information updates.

Fullstack Software Engineer

Original G.S Contracting

1. Collaborated with another Software Engineer in an Agile environment to develop a full-stack Django/Python web application for Original G.S Contracting.
2. Implemented full CRUD functionality and a 1-to-many relationship for the website's data, utilizing a PostgreSQL database.
3. Developed and implemented an Admin authorization system for the website, allowing for easy updates and maintenance by the company.
4. Built a functional contact page for the website, enabling users to send emails to the company and save the information in the database.

Amazon Web Services (AWS

AWS Technical Essentials Certification

General Assembly

Software Engineering Immersive Program

Kingsborough Community College

Computer Science