Aisha Mohammad

Customer Service Associate

As a commercial customer service representative at Summitt Energy, I handle commercial accounts, communicate with brokers, and organize accounts. I have been working at Summitt Energy for over six years, starting as a customer service representative and acting as a trainer, collections agent, and sales specialist. I have developed strong interpersonal skills, customer relationship management (CRM) expertise, and English proficiency throughout my career.

In my current and previous roles, I have contributed to the company's growth and customer satisfaction by providing high-quality service, resolving issues, and identifying opportunities. I have also trained new and existing staff on using Orbital and Genesis systems, enhancing their efficiency and performance. I enjoy working with a diverse and collaborative team, and I am always eager to learn new skills and take on new challenges. I am motivated by the company's vision and values, and I hope to bring my experience, skills, and perspectives to the team.