Customer Service Associate

Majid Al Futtaim

1. Experienced in handling customer inquiries, taking orders accurately, and addressing any concerns promptly to guarantee customer satisfaction. Proficient in menu knowledge, able to make recommendations and cater to individual dietary needs. Exercised barista and waiter duties. Skilled in maintaining a welcoming and hospitable atmosphere, contributing to the overall positive ambience of the establishment. Committed to upholding food safety standards and ensuring a seamless and enjoyable dining experience for everyone.

Service Crew

This is Hotdog

1. Served as a Service Crew Member in a dynamic cloud kitchen environment, adept at managing multiple tasks efficiently and ensuring seamless operations. Skilled in handling customer orders, preparing food items, and maintaining a clean and organized kitchen space. Experienced in using technology- driven systems to process orders accurately and deliver timely service. Proficient in upholding food safety and hygiene standards, with a focus on maintaining a high level of quality and consistency in food preparation. Committed to providing excellent customer service and contributing to the overall success and reputation of the cloud kitchen brand. Operated the order management system and handled transactions. Secured a positive and customer-friendly atmosphere

Guest Service Officer

Etihad Airways

1. Experienced Guest Service Officer with a demonstrated history of providing excellent customer service in a fast-paced airport environment. Skilled in managing passenger inquiries, assisting people of determination, facilitating smooth check-in and boarding processes, and resolving travel- related issues effectively. Proficient in utilizing airport systems and protocols to ensure the seamless movement of passengers through various airport checkpoints. Known for my strong interpersonal skills and ability to provide support to passengers with diverse needs and preferences. Committed to upholding airport safety regulations and delivering a positive and stress-free travel experience for all guests. Passionate about contributing to the efficiency and reputation of the airport by ensuring top-notch service delivery and customer satisfaction.

University of Zimbabwe

Arts and Humanites