Photo of Inna Michaela Villarosa - Getubig

Inna Michaela Villarosa - Getubig

Customer Service Associate

Sharjah - United Arab Emirates
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With over 4 years of Customer Service experience with a track record of rendering customer-friendly support in a high-pressure environment for Electronic and Business Process Outsourcing industry. Armed with an unwavering commitment towards customer service, with an ability to cultivate productive relationships, resolve complex issues and earn customer loyalty. Adapt at forging strategic alliances and business-friendly partnerships. Proficient in deploying excellent communications and problem-solving skills for resolving conflicts. Demonstrated capability to spearhead and coordinate with cross-functional teams for boosting customer satisfaction levels and delivering compelling business value to clients.

Careers

Customer Service Representative

Teletech Philippines

Full time12/2020 - 02/2022
  1. Address concerns and inquiries, and support patients by providing valuable information
  2. Appointment setter for vaccination and Covid testing application or reservation

Education

Colegio de San Juan de Letran, Manila

Marketing Management

09/2011 - 09/2015Bachelor's DegreeClass of 2015
Skills
Customer ServiceCustomer careData entryquality assuranceDatabase systemsResearch qualityUnsupervised LearningProblem-solvingTrouble shootingCommunication
Experience8+ years
Hourly rate$10/hr
Open to
remote

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