Photo of Apurva Kotturi

Apurva Kotturi

Customer service

Poznan
0
Followers
1
Following
👨‍🎓 Masters Student | Food Technology & Human Nutrition 🌱 | Customer Support Professional 📞 | Nutrition Analysis Enthusiast 🥦

Careers

Customer Service Specialist

Versus Consultancy

Freelancer12/2022 - 04/2023
  1. Help customers solve queries related to a Product via email using Slack CRM tool.
  2. Played a crucial role in increasing the sale of the product.
Voice Process Associate

Genpact India Pvt. Ltd.

Full time11/2021 - 05/2022
  1. Assist Customers with queries related to an application via Email and phone call.
  2. Trained for using Avaya, SRT and Zendesk promptly to complete the tasks.

Education

Professor Jayashankar Telangana State Agricultural University

Community Science

06/2017 - 08/2021Bachelor's DegreeClass of 2021
Skills
Problem-solvingUnsupervised LearningResearch qualityCommunicationWorking with dataDocumentation preparation
Experience1-3 years
Hourly rate$17/hr
Open to
remotehybridonsite

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