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Godwin Lucky

Customer service representative

Warsaw
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I am a dedicated virtual assistant with a passion for delivering top-notch customer support
and enhancing operational efficiency. My detail-oriented approach and effective
communication skills allow me to excel in providing a seamless customer experience. With a
background in KYC Analyst and customer service, I specialize in addressing inquiries,
resolving complaints, and ensuring accurate reporting. My expertise in administrative tasks,
project coordination, and communication makes me a valuable asset in delivering tailored
virtual support. 

Careers

Virtual Assistant

LIFTMedia

Full time04/2023 -
  1. Manage the inbox for lead generation and appointment-setting services, including
  2. categorizing and handling responses from prospects.
  3. Utilize templated responses and customize them to make them more relevant to each
  4. prospect.
  5. Report on the results of email campaigns and provide regular updates to clients on the
  6. progress and performance of their campaigns.
  7. Communicate with clients to understand their specific requirements, provide support,
  8. and address any inquiries or concerns they may have.
  9. Set up and maintain an organized system for managing client communications and
  10. ensuring seamless workflow.

Education

University of business management and administration opole

Business Management and Administration

01/2022 - 12/2023Bachelor's DegreeClass of 2023
Skills
Problem-solvingCryptographyBitcoinBlockchain ecosystemCommunicationEnglish fluentAttention to detailTroubleshooting softwareFlexibilityGoal-oriented
Experience5-8 years
Hourly rate$12/hr
Open to
remotehybridonsite

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