Godwin Lucky
Customer service representative
Warsaw
0
Followers0
FollowingI am a dedicated virtual assistant with a passion for delivering top-notch customer support and enhancing operational efficiency. My detail-oriented approach and effective communication skills allow me to excel in providing a seamless customer experience. With a background in KYC Analyst and customer service, I specialize in addressing inquiries, resolving complaints, and ensuring accurate reporting. My expertise in administrative tasks, project coordination, and communication makes me a valuable asset in delivering tailored virtual support.
Careers
Virtual Assistant
LIFTMedia
Full time04/2023 -
- Manage the inbox for lead generation and appointment-setting services, including
- categorizing and handling responses from prospects.
- Utilize templated responses and customize them to make them more relevant to each
- prospect.
- Report on the results of email campaigns and provide regular updates to clients on the
- progress and performance of their campaigns.
- Communicate with clients to understand their specific requirements, provide support,
- and address any inquiries or concerns they may have.
- Set up and maintain an organized system for managing client communications and
- ensuring seamless workflow.
Education
University of business management and administration opole
Business Management and Administration
01/2022 - 12/2023Bachelor's DegreeClass of 2023
Skills
Problem-solvingCryptographyBitcoinBlockchain ecosystemCommunicationEnglish fluentAttention to detailTroubleshooting softwareFlexibilityGoal-oriented
Experience5-8 years
Hourly rate$12/hr
Open to
remotehybridonsite
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