Luis Daniel Garcia Tapia
Data Analyst
Monterrey, Nuevo Leon, Mexico
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Followers0
FollowingI'm a Functional Analyst with more than 4 years of experience in Microsoft Dynamics, and also experience with Salesforce and Oracle CRM. I'm 37 years old, married since 2017, and with a 4 years old son.
Careers
Business Analyst
UVM México
Full time12/2021 - 12/2022
- - Dynamics Setup - Dynamics training and support - Requirements analysis and implementation planning.
Performance Management Analyst
Talisis
Full time09/2018 - 09/2021
- - Dynamics Setup - Dynamics training and support - Requirements analysis and implementation planning. - Process documentation
Business Executive
BBVA
Full time09/2016 - 07/2018
- - Customer Service - App Technical support to customers - Sale of credit products
Operations Analyst
Banorte
Full time02/2013 - 08/2016
- - Customer Service - Requirements analysis and implementation planning. - Reports generation - Process documentation
Telephone Agent
Sitel
Full time02/2010 - 02/2013
- - Customer Service - Process documentation - Statistical Reports
Education
TecMilenio
Administrative computer engineering
09/2011 - 12/2014Bachelor's DegreeClass of 2014
Collections
Assessment badge
Completed assessment
08/30/2023
Skills
CRM SkillsCRMSalesforceMicrosoft ExcelAgile methodologiesSQLOracle
ExperienceSenior-level3-5 years
Hourly rate$20/hr
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