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Richa Gupta

Key Account Manager | Business Developer | Product Manager

Guadalajara
4
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Hello Team,

I find my interest in Professional work in operational /administration and its subfield. This esteemed organization focuses on an Online ecosystem of social innovators associated with the organizational process, team, communities, and people, which is right in the context of my present work lookout.
I am a people-centric job-oriented professional who developed my skill, communication, and insights into operational/documentation/Customer services/client servicing/ behavioral aspects while performing my task among people.  I give myself a 9 on the skills acquired over years not a 10 as the only Constant in this world is changing so are people, organizational performances, and demographics.
I as a person never been into the vision for myself as an individual. However, I had to put myself in a constant learning process while working among people and professionals. I consider vision to be implemented to success as a whole not individual for the organization/ ecosystem.
 thanks and regards

Careers

Project associate

Quint pro

Full time contract12/2021 - 12/2023
  1. • Helped research, write content, and edit blog posts for Portfolio Project websites with available data and
  2. business analytics.
  3. • Determined relevant keywords and entities for pages using SEMrush, Ahrefs, WordPress, slack, and Page
  4. Optimizer Pro
  5. • Gathered and analyzed data from social media PPE campaigns as well as various hiring for Projects in hand
  6. • Application of Digital Marketing experience in online marketing, branding, and business strategy across various
  7. industries. Skilled in evaluating financial needs and implementing multi-pronged digital strategies that increase
  8. revenue and drive brand growth.
  9. • UAT , JIRA, Slack usage, user stories creation, and monitoring clearly understood Power BI.
Customer Support Manager

YULU Bike

Full time contract01/2019 - 10/2021
  1. • Manage digital sales and streaming accounts to improve brand positioning & growth via Customer Service Desk.
  2. • Source and develop new strategic partnerships, social engagements, and advertising opportunities that generate
  3. new revenue streams based on Incident Management day-to-day activities & data and business analytics.
  4. • Collaborate with internal departments to execute national advertising campaigns, plan digital distribution, and
  5. redeploy products to consumer sales and marketing databases.
  6. • Devising, creating, and monitoring clearly understood documentation for all analytics processes and completed
  7. deliverables. between the business or executive management office and the data warehousing / BI
  8. Implementation Team as per expert to include detailed focused business requirements.
  9. • Identifying, analyzing, and translating business requirements, user stories UAT into analytical solutions,
  10. business scorecards, and management dashboards for BI and databases on a frequent basis
  11. • Worked with management to develop and apply digital marketing plans with a focus on driving acquisition
  12. and conversion
  13. • Devised and implemented robust digital acquisition plans, ensuring precision in financial reporting,
  14. budgets, and forecasts
  15. • Increased conversions from paid sources (PPC, Grant, Display, and VOD)
  16. • Enhanced conversion rates by via A/B testing landing pages for a better-performing conversion funnel.
  17. • Power BI development delivering complex reports and dashboards. MS Power BI suite (Power
  18. Query/M/DAX). Knowledge of SQL queries, SQL Server Reporting Services (SSRS), and SQL Server
  19. Integration Services (SSIS).
  20. • Proficient in Analysing and Vi

Education

S.P. Jain Institute of Management Research

Marketing analytics

08/2017 - 03/2018Associate DegreeClass of 2018
NIBM

Business management/administration

04/2015 - 08/2016Master's DegreeClass of 2016
N.L. Dalmia Institute of Research

Financial Services and Marketing

07/2006 - 05/2008Master's DegreeClass of 2008
PWC

Advertising Sales Promotion Sales Mgmt

07/2001 - 07/2004Bachelor's DegreeClass of 2004

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Assessment badge

Completed assessment
02/13/2024
Skill Verification
Skills
SQLCRM SkillsMicrosoft ExcelDynamics CRMJiraDigital mediaDigital engagementDynamics 365PythonGithub
Experience5-8 years
Hourly rate$93/hr
Open to
remote

Boards

37
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    RichaGuptaKey Account Manager | Business Developer | Product ManagerBest trends for 2023 for Website Solutions and Maintenance
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