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Michael Salvador

Customer Support Specialist

Abu Dhabi
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I'm looking for a position that will allow me to utilize my skills and make a difference in the lives of others. I believe I would be an asset to your company because of the experience that I had handling customers with different personalities and providing the best support not only on the customer but to my colleagues as well

Careers

CSR

Pacificall

Full time05/2020 - 12/2022
  1. Addressed customer complaints and mitigated dissatisfaction by
  2. employing timely and on-point solutions via email, call, and chat.
  3. Participated in team meetings and training sessions to stay informed
  4. about product updates and changes
  5. Handled customer inquiries and suggestions courteously and
  6. professionally.
  7. Delivered prompt service to prioritize customer needs
  8. Investigated and resolved customer inquiries and omplaints
  9. quickly.
  10. Maintained up-to-date knowledge of product and service changes

Education

Saint Louis University

Business Administration

05/2016 - 05/2020Bachelor's DegreeClass of 2020
Skills
Customer ServiceFlexibilityCustomer careTechnical supportSAPSalesforceEmail Proficiencyany type of job i can do full time
Experience1-3 years
Hourly rate$4/hr
Open to
remotehybridonsite

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