Michael Salvador
Customer Support Specialist
Abu Dhabi
0
Followers0
FollowingI'm looking for a position that will allow me to utilize my skills and make a difference in the lives of others. I believe I would be an asset to your company because of the experience that I had handling customers with different personalities and providing the best support not only on the customer but to my colleagues as well
Careers
CSR
Pacificall
Full time05/2020 - 12/2022
- Addressed customer complaints and mitigated dissatisfaction by
- employing timely and on-point solutions via email, call, and chat.
- Participated in team meetings and training sessions to stay informed
- about product updates and changes
- Handled customer inquiries and suggestions courteously and
- professionally.
- Delivered prompt service to prioritize customer needs
- Investigated and resolved customer inquiries and omplaints
- quickly.
- Maintained up-to-date knowledge of product and service changes
Education
Saint Louis University
Business Administration
05/2016 - 05/2020Bachelor's DegreeClass of 2020
Skills
Customer ServiceFlexibilityCustomer careTechnical supportSAPSalesforceEmail Proficiencyany type of job i can do full time
Experience1-3 years
Hourly rate$4/hr
Open to
remotehybridonsite
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