Technical Project Manager/Lead Scrum Master

Kestra Financial

1. Project – K3 Data Migration - Kestra business change management is growing and various new command center are required. To maintain multiple Access control system which are stored in various databases on multiple servers. Schema of database objects gets complex and it became increasingly difficult to know the definition of each data element stored. To solve these problems operation command center will require definitions of all data elements and present it to users in a business-friendly manner and performing QA testing, UAT and PO validation, once data is certified will deploy changes in production.
3. o Designed comprehensive change management frameworks tailored to the organization's needs.
4. o Defined clear objectives, scope, and success metrics for change initiatives.
5. o Identified key stakeholders and their influence on the change process, Maintained open communication to address concerns and change management expectations.
6. o Conducted impact assessments to understand how changes management will affect people, processes, and systems.
7. o Created communication strategies to ensure timely and consistent messaging across the organization related to change management process.
8. o Recommend actionable steps for continuous improvement and alignment with organizational goals.
9. o Use data visualization tools like Tableau, Power BI, or Qlik to create dashboards and reports that help stakeholders make informed decisions.
10. o Performed set up on various linked services on Azure data factory to perform read and write operations to multiple source and target systems like DB2, Teradata, Oracle, SFTP, ADLS.
11. o Created Pipelines in ADF using Linked Services/Datasets/Pipeline/ to Extract, Transform and load data from different sources like Azure SQL, Blob storage, Azure SQL Data warehouse, write-back tool and backwards.
12. o Efficiently implemented copy activity to parallel load data from legacy DB2 systems to target ADLS by analyzing data and setting up copy activities to run in parallel.
13. o Developed Spark applications using PySpark and Spark-SQL for data extraction, transformation and aggregation from multiple file formats for analyzing & transforming the data to uncover insights into the customer usage patterns.
14. o Developed various user-defined functions using python as a programming language and converting spark data frames to RDD to implement the UDF.
15. o Efficiently implemented data bricks delta tables to capture the changing dimensions of data, leveraged data bricks notebook to implement dynamic programming.
16. o Work closely with business stakeholders, data scientists, and engineers to understand business problems, define analytical goals, and deliver solutions.
17. o Continuously monitor data pipeline performance and implement improvements to reduce latency and improve throughput.
18. o Design and manage large-scale data architectures using platforms such as Hadoop, Apache Spark, AWS, or Azure.
19. o Involved in designing and deploying various applications using almost all AWS Stack, open services like EKS, ECR, EC2, S3, RDS, VPC, IAM, AMI, Auto Scaling, and Load Balancing.
20. o Expert in designing and deploying public and private websites on AWS, GCP, and Azure providers.
21. o Implement security protocols and maintain compliance with regulatory requirements. Strengthen CI/CD processes against vulnerabilities.
22. o Led the successful execution and delivery of multiple large-scale IT projects, ensuring alignment with organizational goals and client expectations.
23. o Led a team of developers and testers in the implementation of Snowflake solutions, ensuring timely delivery of projects by conducting impact analysis and providing effort estimates for new business requirements.
24. o Worked closely with business stakeholders to gather, analyze, and document requirements for data solutions on the Snowflake platform, ensuring that the team's work aligned with business objectives.
25. o Created dashboards using Jira filters and JQL in Jira, Confluence, Tableau, and SharePoint to track project progress for leadership and executive stakeholders.
26. o Maintained product backlogs, ensuring well-defined and prioritized items based on business value, and collaborated with other Scrum Masters to drive consistency across teams.
27. o Integrated Snowflake with various BI tools (e.g., PowerBI, Tableau) to enable advanced analytics and reporting for stakeholders.
28. o Utilized Agile project management principles and tools such as DevOps and Jira to manage projects, track progress, and resolve production issues.
29. o Managed and supported software development using the .NET framework, systems integration, and data conversion while collaborating closely with technical teams and stakeholders.
30. o Developed comprehensive project plans, including scope, timelines, resources, and risk management strategies, to ensure projects were delivered on time and within budget.
31. o Created status reports, coordinated with clients, and effectively communicated project updates, milestones, and deliverables to key stakeholders and executives.
32. o Ensured timely escalation and resolution of critical issues by providing thorough analysis and recommendations to leadership.
33. o Fostered collaboration and a high-performance culture within the project team, leading to successful completion of project goals and objectives.
34. o Organized and facilitated project meetings: Initiation, Lessons learned, Weekly Status, Executive Review, SME Engagement, and Implementation.
35. o Create strategies for risk mitigation and contingency planning, ensures projects are on schedule and deadlines are met.
36. o Created numerous pipelines in Azure using Azure data factory to get the data from disparate source systems by using different Azure activities like Move&Transform, copy, filter, for each, Databricks etc.
37. o Maintain and provide support for optimal pipelines, data flows and complex data transformations and manipulations using ADF and PySpark with Databricks.
38. o Contributed to migrating legacy SSIS migrations to Azure migration, improving system performance and reducing maintenance costs by 32%.
39. o Partnered with developers to design and implement new features for data enhancement, resulting in a 20% increase in Snowflake data and Power BI/Tableau report generation for users.
40. o Led end-to-end implementation of Salesforce (SFDC) projects, including requirements gathering, solution design, development, testing, deployment, and post-implementation support.
41. o Skilled in creating process flows, organizational charts, and complex diagrams using Figma and Lucid Charts.
42. o Expertise in integrating Lucid Charts with other tools like JIRA and Confluence for enhanced project management.
43. o Key Performance Indicators (KPIs) Tracking and measuring product success through data-driven decisions and performance analysis.
44. o User Experience conducting user testing, collecting feedback, and improving product offerings based on customer needs.
45. o Efficiently identifies, escalates, and solves project issues, responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.

Project Manager/Scrum Master

Humana

1. Project - Customer Interface Maintenance and Support - Customer Interface (CI) system is the history database for the Humana Enrollment system. All types of the enrollment happen in Humana are being stored in CI system. This application deals with other application for data processing and also with CMS for the eligibility process on Medicare and HCR members. Procedures aligned with Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH) standards, ensuring continuous compliance with evolving regulations.
3. o Acted as a change, mentoring team members on best practices for change management and ensuring that they were prepared to manage future transformations.
4. o Built and led a change management task force, streamlining communication between IT, operations, and service delivery teams to ensure consistent service levels during transitions.
5. o Used customer interface expertise to help guide the evolution of Humana Enrollment system, and help enrollment focus on high-quality, personalized patient care stored in system.
6. o Led initiatives to continuously improve compliance strategies, integrating new technologies and practices to meet evolving HIPAA and HITECH standards and enhance overall data protection.
7. o Facilitated all Scrum Ceremonies including Sprint Planning, Daily Standup, Sprint retrospectives, Sprint Demos, backlog Grooming, and Release Planning.
8. o Proficient in leveraging Agility Health assessments for continuous improvement in Agile teams.
9. o Applied analytical thinking to break down intricate business needs into easily understandable components, facilitating effective communication between technical and non-technical teams.
10. o Supported and worked with product owners to maintain a refined Product Backlog, defined User Stories and Acceptance Criteria increased productivity by 20%.
11. o Created detailed process flows and diagrams that enhanced team collaboration and supported successful project outcomes.
12. o Clears the team's impediments and ensures team is raising and clearing impediments on a daily basis
13. o Identifies gaps in knowledge and addresses them through teaching, mentoring, and coaching of best practices across teams
14. o Increased team efficiency by 35% within three months by coaching team to develop a Definition of Ready and Definition of Done when creating PBI’s and selecting tickets for development.
15. o Exhibit servant-leadership to develop and reinforce Agile mindsets in product development.
16. o Create project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and completion deadlines on or before schedule
17. o Tracked and monitored key agile performance metrics and communicated team velocity and progress of release & sprint via Jira and Azure DevOps.
18. o Cooperate with stakeholders, PO and developers to facilitate and promote effective communication.
19. o Guide teams in conflict resolution techniques to be self-organizing, quickly identify and resolve internal impediments.
20. o Assist team in removing impediments daily to allow the team to deliver the iteration goals.
21. o Collaborates effectively with cross-functional teams using Figma's real-time design capabilities using Lucid Charts with other tools like Jira and Confluence for enhanced project management.
22. o Spearheaded the Continuous Exploration process, resulting in a 14% improvement in PI Planning readiness, as evidenced by the synthesis of a Vision, Roadmap, and Backlogs.
23. o Facilitated Pre- and Post-PI Planning meetings, contributing to a 10% increase in alignment and clarity of project objectives among cross-functional teams.
24. o User Experience conducting user testing, collecting feedback, and improving product offerings based on customer needs
25. o Report weekly project status and accomplished success criteria to PMO

Technical Lead

FedEx

1. Project - FedEx Ship Manager Server - FSMS (FedEx Ship Manager Server) commonly referred to as FXRS (Federal Express Remote Server) is a high-speed Global Shipping Solution that provides Domestic and International shipping. Offline application which serves Shipping, Tracking, Pickup, Rating, Reporting & Label generation needs of FedEx customers
3. o Collaborated with cross-functional teams, including development, product management, and QA teams, to align testing efforts.
4. o Acted as a point of contact for QA-related activities, ensuring that testing processes are seamless and efficient.
5. o Facilitated regular communication between development and QA teams to ensure clear understanding of issues and priorities.
6. o Tracked test metrics, such as defect density, test coverage, and execution progress, to assess testing effectiveness.
7. o Prioritized defects based on severity and impact, ensuring timely resolution.
8. o Performed comprehensive testing of Android devices, including functional, performance, and regression testing.
9. o Executed manual and automated tests to validate device functionalities such as connectivity, UI/UX, sensors, and system-level features.
10. o Used Android Debug Bridge (ADB) to debug, log, and analyze device behavior during testing.
11. o Tested mobile applications on various Android versions and devices to ensure compatibility and performance.
12. o Designed and documented detailed test plans and test cases for device and application testing.
13. o Managed cross-functional change management projects, successfully implementing new IT service delivery models, improving service efficiency.
14. o Working as offshore Lead for waterfall and agile projects and managing offshore resources to ensure seamless delivery of the deliverables in all the phases of the software life cycle.
15. o Designed and implemented high-performance APIs for clients in various domains, ensuring scalability and security compliance.
16. o Conducted extensive Regression and Performance testing, ensuring all applications met stringent client requirements.
17. o Performed manual testing and functional testing, Smoke testing, Regression testing, Integration testing, and System testing.
18. o Work collaboratively to build and implement solutions that enhance manufacturing operations and improve business outcomes.
19. o Prepared test plan specification for releases, test cases and test scenarios based on SRS documents.
20. o Executing test cases manually to test native offline application in different operating platform to check functionality and data flow in different components of application.
21. o Worked on spec Flow Testing applications and responsible for preparing weekly status reports and validated back-end data using SQL queries for data integrity
22. o Active participation on daily calls with onshore SME's/Architects and Leads.
23. o Analyzed and updated business requirements, use cases using QC and Team Foundation Server (TFS)
24. o Actively participated in Scrum meetings and was involved in developing Test Plan, Test Cases and Requirement Traceability Matrix (RTM) in TFS
25. o Conducted root cause analysis for defects identified post-release, resulting in targeted improvements to future development processes.
26. o Performed Integration and Regression testing to check compatibility of new functionality with existing functionalities of application using QTP
27. o Develop and execute test cases for XML/SOAP and FSMS Trans Edit tool for the application testing.
28. o Mentored team members on best practices in software testing, fostering professional growth within the team.

Test Engineer

Horace Mann

1. Project - Horace Mann - Horace Mann is the largest financial services company focused on providing auto and home insurance using Dot Net and Duck creek flat form applications. Educator, Multiline, and Multicar discounts.
3. o Involved in Requirement Analysis and test cases preparations.
4. o Performed comprehensive testing of Android devices, including functional, performance, and regression testing.
5. o Executed manual and automated tests to validate device functionalities such as connectivity, UI/UX, sensors, and system-level features.
6. o Used Android Debug Bridge (ADB) to debug, log, and analyze device behavior during testing.
7. o Tested mobile applications on various Android versions and devices to ensure compatibility and performance.
8. o Designed and documented detailed test plans and test cases for device and application testing.
9. o Ensured that test plans align with business requirements, technical specifications, and industry standards.
10. o Preparation of test design specifications and test scripts, test cases for test scenarios based on SRS documents.
11. o Testing activities covered backend testing of customer interface, business logic and functionality of the modules in the application.
12. o Performed GUI, Functional, System, Integration, Regression and cross browser testing.
13. o Interacted with development team to resolve and follow up on defects and issues.
14. o Executing, reporting and tracking of the defects using HP Quality Center.
15. o GUI validation on both Dot Net and duck creek flat form applications.
16. o Cross verifying functionality on both frame works, ensure minimal or zero % defect leakage in production after every release.
17. o Prepared test cases auto and home insurance quotes.
18. o Validated respective warning and error message returning for suspended/revoked drivers.
19. o Validated Liability, Uninsured motor vehicle, Underinsured motor vehicle, Collision and Comprehensive coverages.

Acharya Nagarjuna University

Computer Applications

Acharya Nagarjuna University

Computer Science