Olena Kazakova

Customer Support Specialist

Highly experienced Customer Support Specialist with 10 years of proven success in providing exceptional service while driving upsell opportunities. Adept at resolving complex customer issues, identifying needs, and offering tailored product enhancements that increase customer value and revenue. Skilled in building strong customer relationships, leveraging product knowledge to recommend relevant upgrades, and consistently meeting upsell targets.Ready to bring a strong upsell-focused support strategy to drive business growth and customer loyalty.